Petrichor Training Solutions receives a lot of phone calls from potential clients and the conversation usually goes something like this: “Hi, Leah, I need a CPR class.” I reply, “ok, which program do you need, lay responder or healthcare provider?” “I don’t know.” I ask, “what type of industry to do you work in? What is your profession?” “I’m going to be a nursing assistant,” client responds. BASIC LIFE SUPPORT After completing an obligatory 20-questions with the potential cl